Captivated business messaging
A business texting platform that lets companies manage customer conversations over SMS and web chat. I lead the engineering team and work across every layer of the system.
- Rails customer API, Ember web app, websockets service, and a Sidekiq-backed relay
- Containerized development on hardened Docker images with CI-driven deploys
- Embeddable chat and SMS website widget, installed with one script tag or Google Tag Manager
- Version-gated front-end releases so users update without losing their place